Reference

How nagada88 Handles Your Personal Information

This privacy policy tells you exactly what data nagada88 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to request changesDirect contact path available
nagada88 How nagada88 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your account is protected with SSL encryption. Each login session can trigger an OTP verification to your registered phone number, blocking access from any device we do not recognise.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions through your browser settings at any time.

Data Retention

We keep your account data for as long as your account is open. After closure, records tied to bKash, Nagad or Rocket transactions are retained only as long as applicable rules require.

Your Right to Request Changes

You can request a copy of your data, ask us to correct inaccurate details, or request account deletion by contacting support. We aim to respond to all data requests within a reasonable period.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Support Send your data access or deletion request to our support email. Include your registered account number and the wallet — bKash, Nagad or Rocket — linked to your account so we can verify your identity.
Live Chat Open the live chat window inside your nagada88 account dashboard. Our team can answer privacy questions and escalate data requests to our data handling team on your behalf.
Account Help Centre The Help Centre inside your account lists step-by-step instructions for submitting a data subject request, updating personal details and reviewing what information we hold on file.

Common Questions About Your Privacy on nagada88

If your question is not listed below, reach us via live chat or email directly from your account dashboard. We keep these answers specific to how our platform actually handles your data.

We collect your name, phone number, email address and date of birth at registration. If you deposit via bKash, Nagad or Rocket, we also log the wallet number and transaction reference for that payment.

We do not sell your data. Payment references tied to bKash, Nagad or Rocket are shared only with the relevant payment provider to process and verify your transaction — nothing beyond that.

After you close your account, we retain transaction records for as long as applicable record-keeping obligations require. Outside of those requirements, your personal data is removed from active systems.

Yes. Contact us through live chat or our support email with your registered account details and wallet reference. We will compile and send you a record of the data we hold within a reasonable timeframe.

We use session cookies to maintain your login and preference cookies to save lobby settings between visits. You can disable non-essential cookies through your browser; this will not block account login.

Yes. SSL encryption applies whether you access via a mobile browser or desktop. OTP verification on new device logins adds a second layer so only your registered phone number can confirm access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.